ProHost offers an enterprise-friendly restaurant reservation system and table management system including online restaurant reservations with no per cover fees. For decades, leading hospitality brands have trusted ProHost with their guest experience.

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“We looked for a new system for over a year – and we were unable to find any system that could do what ProHost/RSVIP can do.”
– IT Director

Reservations

ProHost Reservations (RSViP) is a feature rich and enterprise friendly restaurant reservation system including an online restaurant reservation system. It is the solution for hospitality companies.

No Fee Per Cover

There are no costs per diner and no hidden fees for online restaurant bookings.

Dining Reservation Widget on Your Website

Our online restaurant reservation system allows you to keep your guests on YOUR site. You have invested heavily in your brand, so why not maintain control of the customer experience and have your own online restaurant booking system. Own and control all the data, too.

Call Center Friendly

From single restaurant operations to highly complex installations with on-property call centers, ProHost Reservations (RSViP) can meet all your needs. Our product is designed to be very efficient for call center operators, enabling reservationists to view multiple locations and times on one screen, thereby shortening the time per call.

Multiple Reservation Types

In addition to handling dining reservations, our reservation system designed to be flexible to accommodate different time-based reservation types.  We have seen customers use the product for cabana reservations, night club bottle service reservations, and more.

Casino Comps

For properties with a casino, our reservation system allows the casino host / VIP services to create a comp which can be viewed on screen by the restaurant host as well.

VIP Management

When a VIP books a reservation, our reservation system sends alerts to various people in your organization, increasing your ability to provide a high-touch experience for your valuable customers.

Table Management

ProHost Table Management is the industry’s first and leading seating management and table management tool to coordinate and streamline your operations. With ProHost you can get more customers seated, served and satisfied. We have thousands of installations under our belt with major enterprise customers.

ProHost Table Management can be purchased as a stand-alone (not including ProHost Reservations/RSViP). This is applicable for non-reservation walk-in restaurants or buffets.

Industry Leading Quote Time Calculator

ProHost’s proprietary, self-learning algorithm is known as the best wait time calculator in the industry.

SMS capabilities

Text your customers when the table is ready. This allows you to reduce (or eliminate) your restaurant pager costs. However, many restaurants prefer pagers and we also support all leading pager companies.

Maximize Your Table Inventory

Waitlist management, large party management, call ahead seating, integrated reservations, and next table seating algorithm offer ways to make the most of your restaurant inventory.

Increased Productivity

Tools to manage your staff including station set-up, station rotation, customizable load balancing, automated shift changes and more allow you to maximize productivity.

Reporting

ProHost offers you restaurant management reporting so you can monitor and manage your business, productivity and profits.

APIs

Custom Development

Unlike many restaurant reservation companies, we offer custom development and integration projects allowing our customers to connect various systems thereby maximizing the value of their IT investments.

Single Guest Itinerary

We integrate with other property and lodging systems to enable SGI and other industry initiatives.

Integrations

We are HTNG compliant and we have done projects integrating with the following companies, and more: Infor, Agilysys, Micros, Bally Tech.

Reservation APIs

Unlike our competitors, we allow you broad access to your data for your CRM and other technology initiatives. We also offer an API allowing you to build your own online reservation widget if you prefer.

Wait Time APIs

By posting Wait Time info to mobile apps or digital signage, you can allow the guest to stay longer by the pool or in the casino.

Contact Us

Questions? Comments? Want to schedule a demo? Fill out the form to the right and we’ll get in touch with you as soon as possible.

If you are an existing customer and require support, please email us here or call our support line at 1-877-377-7557.